If the control panel lights up when you press the buttons, but the microwave does not heat properly, ensure that the door is securely closed. If a large dish or other object is too close to the door, it may not be fully closed. The door must be closed to engage the safety interlocks and begin operation.

If your unit is not getting any power at all, first try plugging another device into the outlet, such as a night light or any small easy to use item. If the item works, your microwave may require service.

You can try plugging something else into the outlet, such as a night light, lamp or any small easy to use item. If the outlet is getting power, the microwave may have overheated.

Overheating can occur after several minutes of cooking (long cooking times) or if the microwave does not have proper ventilation. Please refer to the owner's manual regarding proper use and ventilation for your particular model. You can download your microwaves owner’s manual from our Documents & Files section.

If your microwave is ventilated properly and your outlet is working, but you’re still experiencing issues, your unit may require service.

Unfortunately the lightbulb inside your model cannot be replaced by yourself. If your lightbulb is no longer working, a servicer will need to come to your location and replace this part.

Please note that the lightbulb is not covered under warranty and there may be a cost associated with replacing the lightbulb.

The Sensor Cook categories are designed to detect the increasing humidity released by the food during the cooking process. The microwave oven sensor will automatically adjust the cooking time to the type and amount of food.

Before using Senor Cook check the following:

• The unit has been plugged in for more than 2 minutes.
• The exterior of your cooking container (if applicable) is dry.
• The interior of your microwave is dry.

Follow the steps below to learn how to use Sensor Cooking:

1. On your control panel under the word ‘Sensor Cook’, select the food you wish to cook.
   • For example, if you want to cook a potato, you will press the potato option.
2. Once selected, press Start / +30.
3. SCPO (Sensor Cook Potato) will appear on the LCD screen.

When the sensor detects the moisture emitted from the food, the cooking time will appear.

After the cooking time is finished, if you are not satisfied with the temperature of your food, press Sensor Reheat. This option will determine how much more time may be needed to cook your food. Once the moisture of your food is sensed, the remainder of cooking time will appear.

Please note that this model does not have an interior light that automatically comes on when the door is opened.

If your lightbulb is not working at all, even while cooking, it will need to be replaced. If your lightbulb is no longer working, a servicer will need to come to your location and replace this part.

Please note that the lightbulb is not covered under warranty and there may be a cost associated with replacing the lightbulb.

If the microwave operates but is not heating properly, it could be one of many components.

Please check the following:

1. Make sure the proper cooking setting was selected (sensor cooking).
2. Make sure you didn’t accidently select ‘Kitchen Timer’.
   • A cooking feature must be selected when heating food or beverages.
3. Check to ensure the door is firmly closed.

After confirming the above if your microwave is still not heating, your unit may require service.